FAQ'S

+ Where are you located?

We currently have 2 locations!

Campbell Ave
300 Campbell Ave, Unit 214 (Dupont St and Lansdowne Ave)
Closest subway station: Lansdowne
Street parking is available in front and south of the building (please be mindful of street and parking restrictions)

Mavis Rd
3663 Mavis Rd. Unit 17 (Mavis Rd. and Burnhamthorpe Rd. West)
Closest GO Train station: Cooksville
Parking available in plaza
Look out for the Metal Works sign, we're in the same plaza!

For our NYC location please click here Ink & Water NYC

+ How do I book an appointment?

To book an appointment please click here "Book Your Tattoo" Once you fill out our Booking Form we'll get back to you within 48 hrs with artist reccomendations, quotes and booking details :)

+ How much will it cost?

The cost of the tattoo depends on factors such as the concept, style, placement and size. Rates also vary artist to artist based on thier demand. Fastest way to get a quote is to fill out our booking form here:"Book Your Tattoo"

+ How do I pick my artist?

Check out all of the artist’s portfolios on our website!

You can also check out our instagram page or contact us for a recommendation :)

+ How do I pick a design?

If you’re looking to get a tattoo but can’t decide on what to get custom tattoos are the right direction. You can work together with the artist to create a unique tattoo. Our suggestion for custom pieces, coverups, or larger pieces is to come by for a consultation first. We also post pre-drawn design collections constantly in our webstore available for purchase.

+ How do deposits work?

The shop requires a $200 deposit for all appointments; this deposit is deducted off the final price of the tattoo. All deposits are non-refundable and can be made via our online deposit link or in person. We accept cash, debit and credit.

+ What is the reschedule/cancellation policy?

Clients are permitted one reschedule before a new deposit must be made. Notice of reschedules must be made 3 days prior to the day of your appointment. This does not pertain to situations in which the artist has requested to reschedule.

Short notice reschedules (within 3 days of the appointment date) and cancellations/no shows result in the forfeit of your deposit.

Please reach out to your artist and let them know if you need to cancel or reschedule.

+ Do you do finger tattoos? face tattoos? etc?

Generally yes, we take finger, face, foot and neck tattoos on a case-by-case basis. Every artist has the discretion to decide if they are comfortable doing the piece.

Keep in mind for hand/finger/foot tattoos:

The tattoo will fade/have areas fall out entirely in as short as a week
The tattoo would need frequent touch ups to maintain (and the fading would occur with every touch up as well)
We do not provide complementary touch ups for tattoos with frequent contact points (inclusive of, but not limited to hands, fingers, feet, mouth, etc.)

As long as you understand the above one of our artists would be able to do the piece for you.

+ How do I prepare for my appointment?

So you’re getting your tattoo soon, it's time to prepare!

Maintain your hygiene! That means taking a shower and wearing deodorant. Getting a tattoo means being up close and personal with our artists, so make sure you are smelling great and feeling clean.
Dress appropriately. Make sure to wear loose clothing that can easily reveal the area being tattooed. Keep in mind that tattoos on the torso, especially on the ribs may require you to be shirtless. If this makes you uncomfortable, consider wearing a button down shirt that can be flipped to reveal the area while covering your front.
Eat and hydrate prior to the appointment.
Do not drink alcohol the night before your appointment.
Bring a water bottle just in case, hydration is important!

+ Can I bring my friends?

We allow one guest to accompany you during your session. Please keep in mind this is still a workplace and would like to keep the space comfortable for both clients and artists.

+ How do I prepare for my consultation?

Think about everything you want in advanced and be prepared with reference images to show the artist. We are visual people so seeing an example always helps.

It is okay if you don’t know exactly what you want, we are here to help. Talking to an artist is the first step to a perfect piece.

+ How do I book a consultation?

You can reach out to your desired artist directly to book a consultation. If you're not sure of which artist to work with just fill out our booking form and we'll help you book in a consultation with the best option for your project.

+ How old do I have to be?

You must be 18 years of age or older to be tattooed at our shop, whether or not you have parental consent. Please be prepared with photo ID on the day of your appointment.

+ Do you do cover ups?

We are happy to do cover-ups on a case-by-case basis. Please book a consultation to discuss the design with one of our artists.

+ I need a touch up, do you do that?

Needing touch ups after a tattoo has completely healed is fairly common. Once the tattoo is no longer peeling, itchy, scabbing, it has fully healed. This can take anywhere from 2 - 6 weeks depending on the piece and the individual.

Our shop provides complementary touch ups (with the exception of, but not limited to, inner lip, finger, hand, and foot tattoos) within the year of you getting the tattoo with the original artist. Feel free to contact the shop or your artist to set up a complementary touch up appointment.

Please note: Charges will apply for touch-ups done by alternate artists

Though not all pieces require touch ups, they can be necessary more frequently depending on different techniques used by the artist and how they react on different types of skin.

For single needle pieces there is a higher chance of needing to touch up lines that may have lightened up in the healing process. For pieces with large amounts of solid black there is typically more scabbing, which if pulled can cause the area to lighten significantly. It is normal to have some small imperfections in healing and all our artists are more than happy to restore their pieces to the same standard they were at upon completion.

TATTOOS DONE BY GUEST ARTISTS ARE EXCLUDED FROM COMPLEMENTARY TOUCH UPS

+ I have an allergic reaction, what now?

It is possible to have allergic reactions to certain types of inks. This is more common in red tones and some blues due to the pigments used, but can also happen on a lesser scale with other colours. There is no way for our artists to predict reactions of individual clients to these pigments.

There is also a possibility of having a reaction to Hypafix/Tatu-derm bandages due to the adhesive. Though it is a medical grade product there is still the slight chance it could irritate the skin. In the event that this occurs, remove the bandage and do not reapply.

Though we appreciate being informed of any reactions or complications any clients may have during their healing process it is very important to contact a licensed medical professional if any symptoms seem concerning.

+ What is the recommended aftercare?

HYPAFIX / TATU-DERM

The first application should be removed within 12 to 24 hours. Clean with unscented soap, then dry and reapply. If given a second application keep it on for 2-5 days. After the bandage has been removed, clean it and start moisturizing with a light layer of tattoo balm or unscented lotion.

SARAN WRAP / NON-ADHESIVE BANDAGE

12 hours after being tattooed you will need to remove the wrap. Use an unscented soap to wash the tattoo gently. Pat down with a clean paper towel until dry, then apply a thin layer of tattoo balm or unscented lotion. Do not re-bandage the tattoo.

AFTER BANDAGE REMOVAL

Keep the tattoo dry. No swimming, hot tubs, baths or submerging in water for 2 - 4 weeks. Showers are fine; just don't have the tattoo under the water too long. Try your best to avoid direct sunlight 2 weeks. Avoid using antibiotic- and petroleum-based ointments, such as Vaseline, and Polysporin.